Privacy Policy
Effective Date: 22.07.2025
Welcome to Kay Jay Hotels. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at https://kayjayhotels.com.
Who We Are
Our website address is: https://kayjayhotels.com.
Kay Jay Hotels (Pvt) Ltd is a Sri Lankan-owned hospitality brand committed to providing boutique luxury, seaside comfort, and genuine local hospitality.
Comments
We do not allow comments on our blog pages, and as such, no personal data is collected through comment forms in those sections.
If comments are allowed on any other part of the website (e.g., gallery or special promotions), the following data may be collected:
Name and email (as entered in the comment form)
IP address
Browser user agent string (to detect spam)
An anonymized string (hash) created from your email may be sent to the Gravatar service to check if you use it. View the Gravatar Privacy Policy.
Media
If you upload images to the website (e.g., via inquiry forms), please avoid uploading images with EXIF GPS location data embedded. Visitors to the website may be able to download and extract such location data.
Cookies
We may use cookies to enhance user experience. These include:
Form Cookies: If you fill out a contact or booking form, your information (such as name and email) may be stored in a cookie for your convenience.
Login Cookies: If you log into an admin or client dashboard, cookies are used to manage session details. Login cookies last for 2 days, and screen preference cookies last for 1 year. Selecting “Remember Me” will keep you logged in for 2 weeks. Logging out removes these cookies.
Temporary Cookies: A temporary cookie is set when visiting the login page to check browser compatibility. It contains no personal data and is discarded after closing your browser.
Publishing Cookies: If you edit or publish content (as a site admin), a cookie storing the post ID is saved in your browser and expires after 1 day.
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., videos, maps, articles). Embedded content behaves in the same way as if the visitor had visited the other website directly.
These third-party websites may:
Collect data about you
Use cookies
Embed additional tracking
Monitor your interaction with the content
This applies whether you have an account with them or are logged in to their service.
Analytics
We may use third-party analytics tools (e.g., Google Analytics) to understand how visitors use our website. These tools collect information such as browser type, device information, referral sources, and page visits. This information helps us improve our services but does not personally identify you.
Who We Share Your Data With
We do not sell, rent, or trade your personal data.
Your data may be shared with trusted service providers only as needed to:
Provide booking or inquiry support
Prevent fraud or abuse
Comply with legal obligations
If you request a password reset, your IP address may be included in the reset email for security purposes.
How Long We Retain Your Data
If you fill out a contact or booking form, we retain your information for customer service purposes unless you request its deletion.
If you register for an account (if applicable), your personal profile data is stored indefinitely. You can view, edit, or delete this information anytime (except your username). Website administrators can also access and update your profile.
Your Rights Over Your Data
If you have submitted personal information on this site, you may request:
A copy of the personal data we hold about you
That we delete your personal data from our systems
This does not include any data we are required to retain for administrative, legal, or security purposes.
To make a data request, please contact us using the details below.
Where Your Data Is Sent
Data you submit may be processed through:
Secure email platforms
Automated spam detection tools (e.g., Akismet)
These are used to prevent spam, fraud, and unauthorized access.
Contact Us
If you have any questions about this Privacy Policy or your personal data, you may contact us: